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Sunday, 12 January 2014

Video not working in Skype

Ever since I upgraded Skype after the Microsoft takeover I have been plagued by bad video. I chat nightly with my wife, Liz, who is several thousands of miles from me. I can usually see her - all-be-it very pixelly - but I battle to get my video camera working. I sometimes have to recycle the built-in web cam dozens of times before there is a see-able picture, and even then the connection is frequently dropped. I did some research through Google and came up with a solution on the Skype Community website. You will need to completely uninstall your current version of Skype (don't worry - you won't lose your settings - well I didn't anyway). There is a special version of Skype that solves the problem. I have only (so far) used it a couple of times, but each time the video worked immediately - in fact Liz says that she has never seen a better picture - no pixels, she can even see the time on the wall clock behind me.

So here's what you do:

That's it - simple. As I said earlier, I have been battling for months but this special version seems to have done the trick - for me anyway, although there are a few comments that say the procedure did not work for them. 

BTW I'm using a Lenovo G550 laptop with built in webcam.